Returns and Refunds Policy
Overview
Our refund and returns policy lasts 90 days from the date of purchase. If 90 days have passed since your purchase, unfortunately, we cannot offer you a full refund or exchange.
To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging.
Certain items are non-returnable. These include, but are not limited to:
- Gift cards
- Downloadable software products
- Some health and personal care items
To complete your return, proof of purchase (such as a receipt) is required.
Please do not send your purchase back to the manufacturer.
Partial Refunds
Partial refunds may be granted under specific circumstances:
- Items not in their original condition, damaged, or missing parts not due to our error
- Items returned more than 90 days after purchase
Refunds
Once your return is received and inspected, we will notify you via email regarding the status of your refund.
- Approved refunds will be processed, and credit will be applied to your original payment method within a few business days.
If you have not received your refund after approval, please:
- Check your bank account.
- Contact your credit card company (processing times may vary).
- Contact your bank.
For further assistance, reach out to us via our Contact Us page.
Exchanges
We only replace items if they are defective or damaged. To request an exchange, please visit our Contact Us page to start the process.
Shipping Returns
To return your product, contact us here:
- Customers are responsible for return shipping costs.
- Shipping costs are non-refundable. If you receive a refund, the return shipping cost will be deducted from it.
- For valuable items, consider using a trackable shipping service or purchasing shipping insurance.
Need Help?
For questions or assistance with returns, refunds, or exchanges, please visit our Contact Us page. We’re here to help!
